01
Personal Attention
Dedicated assistance shaped around your needs.
We take time to understand what would make your visit easier, then help you find your way through each unfamiliar step.
A familiar face when the visit feels unfamiliar.
PERSONAL SUPPORT, THROUGH YOUR HOSPITAL VISIT
Buddy Assistance – Your Personal Hospital Companion
Hospital visits made easier with Mana Buddy by Siris Healthcare. Get trusted hospital assistance, appointment support, patient coordination and documentation help for a stress-free healthcare experience.
Practical, non-clinical support Arrangements discussed with our team
Hospital companion helping a patient find their way PERSONALIZED PATIENT SUPPORT
A Trusted Companion for Every Hospital Visit
From hospital visits to follow-up appointments, Mana Buddy by Siris Healthcare offers reliable hospital assistance, patient coordination and personalized healthcare support, making every step of your medical journey easier and stress-free.
Thoughtful guidance, centered around you
02
Hassle-Free Coordination
Help navigating hospital processes and arrangements.
From reception to appointments, we help make the practical details clearer so you can focus on the reason you came.
One clear next step at a time.
03
Patient-First Support
A compassionate approach for patients and families.
We listen, respect your pace and help loved ones stay connected to the arrangements that matter during your visit.
Considerate support for you and your family.
OUR SUPPORT SERVICES
A Trusted Companion for Every Kind of Help
Discover the different ways our Buddy Assistance team can make your hospital experience more comfortable and organized.
Hospital reception assistanceHospital Visit Assistance
Get help navigating hospital reception, registration, departments and essential arrangements during your visit.
Enquire about this service
Doctor consultation assistanceDoctor Consultation Support
Receive assistance with appointment coordination, finding consultation areas and understanding the consultation process.
Enquire about this service
Diagnostics assistanceDiagnostics and Test Coordination
Get help locating diagnostic departments, understanding test instructions and navigating laboratory or imaging facilities.
Enquire about this service
Patient and family assistancePatient and Family Assistance
Help family members stay informed and coordinate essential arrangements during hospital visits.
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Administrative assistanceAdministrative Assistance
Get practical help navigating registration, paperwork, documentation and hospital administrative processes.
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Discharge assistanceFollow-up and Discharge Assistance
Receive guidance with discharge-related coordination, follow-up appointments and understanding the next steps.
Enquire about this serviceOUR BUDDY ASSISTANCE PLANS
Choose the Right Buddy Assistance Plan
Flexible assistance plans designed to provide reliable hospital support, personal attention and peace of mind for individuals and families.
Buddy Assistance
Monthly Buddy Plan
30 Days1 Month
Reliable Support. Everyday Care. Closer to Home.
A basic care and assistance plan for individuals requiring regular support.
4
Buddy visits
2
Follow-up calls
4
Family intimations
Once every week
Up to 2 hours per visit
SERVICES INCLUDED
- Hospital Visit Assistance scheduled within allocated visit time
- Basic Errand Assistance
- General Well-being Check-ins
BEST SUITED FOR
Families looking for short-term assistance and regular check-ins.
ADDITIONAL SUPPORT — ON-DEMAND
Available on-demand; not included in the plan.
- Hospital Visits
- Pharmacy Pick-up
- Essential Errands
- Companion Support
Buddy Assistance
Extended Buddy Plan
90 Days3 Months
Consistent Assistance. Personalised Support. Stronger Family Connection.
Consistent assistance with stronger family communication and personalised support.
12
Buddy visits
6
Follow-up calls
12
Family intimations
Once every week
Up to 2 hours per visit
SERVICES INCLUDED
- Hospital Visit Assistance
- Pharmacy & Medical Report Collection
- Extra Errand Assistance
- Regular Well-being Monitoring
- Family Coordination and Updates
BEST SUITED FOR
Families seeking dependable, ongoing care and support for their parents.
ADDITIONAL SUPPORT — ON-DEMAND
Available on-demand; not included in the plan.
- Hospital Visits
- Pharmacy Pick-up
- Essential Errands
- Companion Support
Buddy Assistance
Premium Buddy Plan
180 Days6 Months
An extended care relationship with enhanced assistance, proactive coordination and additional family support.
An extended care relationship with enhanced assistance, proactive coordination and additional family support.
24
Buddy visits
12
Follow-up calls
24
Family intimations
Once every week
Up to 2 hours per visit
SERVICES INCLUDED
- Hospital Visit and Consultation Assistance
- Pharmacy & Medical Report Collection
- Priority Errand Coordination
- Regular Well-being Monitoring
- Family Communication and Updates
- Personalised Assistance Coordination
- Additional Care Coordination Support
BEST SUITED FOR
Families looking for long-term, reliable assistance and peace of mind.
ADDITIONAL SUPPORT — ON-DEMAND
Available on-demand; not included in the plan.
- Hospital Visits
- Pharmacy Pick-up
- Essential Errands
- Companion Support
Additional Support (On-Demand)
These services can be discussed and arranged separately based on your requirements and availability; they are not automatically included in a plan.
- Hospital Visits
- Pharmacy Pick-up
- Essential Errands
- Companion Support
Compare All Buddy Plans
| Feature | Monthly | Extended | Premium |
|---|---|---|---|
| Duration | 30 Days | 90 Days | 180 Days |
| Buddy Visits | 4 | 12 | 24 |
| Visit Frequency | Weekly | Weekly | Weekly |
| Hours Per Visit | Up to 2 | Up to 2 | Up to 2 |
| Follow-up Calls | 2 | 6 | 12 |
| Family Intimations | 4 | 12 | 24 |
| Hospital Assistance | Included | Included | Included |
| Pharmacy Assistance | On-Demand | Included | Included |
| Errand Assistance | Basic | Extra | Priority Coordination |
| Well-being Monitoring | Check-ins | Regular | Regular |
| Family Coordination | Basic | Included | Enhanced |
Compassionate patient supportCARE THAT GOES BEYOND DIRECTIONS
For Your Mother, A Woman by Her Side. For Your Father, Someone He Can Trust.
Sometimes patients need more than directions. They need someone who can listen, guide and help them feel comfortable during an unfamiliar hospital experience.
Our Buddy Assistance service offers practical and compassionate support, helping patients and their families navigate hospital visits with greater confidence.
Talk to Our TeamSIMPLE AND CONVENIENT
Book a Buddy in Just a Few Steps
Getting the support you need should be simple. Contact our team and let us help coordinate your assistance.
STEP 01
Contact Our Team
Call us, send a WhatsApp message or submit an enquiry form.
STEP 02
Share Your Requirements
Tell us about the visit, preferred date, patient requirements and assistance needed.
STEP 03
Discuss the Arrangements
Our team will contact you to discuss availability, service details and arrangements.
STEP 04
Receive Your Support
Get assistance according to the service arrangements confirmed with our team.
WE ARE HERE TO HELP
Book or Enquire Through WhatsApp
Have questions about Buddy Assistance? Connect directly with our team through WhatsApp. Share your requirements, ask about availability and get information about the assistance you need.
- Easy communication
- Share your hospital visit requirements
- Ask about service availability
- Discuss assistance arrangements
- Get help with your enquiry
WhatsApp opens in a new tab with a prefilled enquiry message.
Siris Healthcare
Buddy Assistance enquiry
Hello, I would like to know more about Buddy Assistance.
Share your visit requirements and our team can discuss the available arrangements with you.
Static illustration only — not a live chat or booking confirmation.
YOUR JOURNEY, OUR SUPPORT
Every Step Becomes Easier When You Have Someone by Your Side
From arriving at the hospital to completing your visit, our Buddy Assistance service helps you navigate important moments with practical guidance and compassionate attention.
01
Before Your Visit
Share needs and visit details.
02
Hospital Arrival
Navigate arrival and reception.
03
Registration Support
Get practical process guidance.
04
Doctor Consultation
Find your way to consultation.
05
Diagnostics Coordination
Navigate tests and departments.
06
Follow-up Guidance
Understand the next steps.
The assistance provided depends on your requirements and the arrangements confirmed with our team.
COMPLETE PATIENT SUPPORT
If Something Goes Wrong, We’re Here to Help
Explore the different assistance options available throughout your hospital journey.
Hospital Pickup and Reception
Assistance reaching the hospital entrance and navigating reception.
Appointment Coordination
Help understanding appointment schedules and consultation locations.
Doctor Consultation Guidance
Assistance finding consultation areas and understanding the consultation process.
Documentation Assistance
Practical help navigating hospital paperwork and registration requirements.
Family Communication
Help coordinating essential updates and visit-related arrangements.
Follow-up Coordination
Assistance understanding follow-up appointments and next steps.
Buddy Assistance provides practical coordination and companionship, not medical diagnosis, treatment decisions, medication administration or clinical advice.
PATIENT EXPERIENCES
Patient Experiences, Shared With Care
We publish feedback only with permission. Genuine patient stories will appear here when available.
Genuine patient stories will appear here
We only share feedback with permission. No patient testimonials have been published for this service yet.
SUPPORT FOR SOMEONE YOU LOVE
Someone You Love Needs a Hand?
Whether you are arranging support for yourself, a parent or a loved one, our team is ready to understand your requirements and help you explore the right Buddy Assistance options.
START A CONVERSATION
Tell Us How We Can Help
Share a few details about your hospital visit and the assistance you are looking for. Our team will contact you to discuss the next steps.
Service details and availability are discussed with our team. Submitting this form does not confirm a booking.