Privacy Policy

Information you provide

Depending on the form you use, you may provide your name, phone number, email address, requested service or treatment, appointment preferences, and the message or medical details you choose to include. Some forms also pass a source or referral value to the enquiry system. Please do not submit medical records or details that are not needed to respond to your enquiry.

How information is used and shared

Enquiry information is submitted to the configured Siris Healthcare backend so the team can receive and respond to the request. Some enquiry workflows can also send an email notification. If you ask for help arranging care, information you provide may need to be shared with a relevant hospital, doctor, or healthcare provider to respond to that request. Confirm the recipient and information required before sending sensitive documents.

Device information, cookies, and browser storage

The site uses browser session storage in some enquiry flows to retain a referral source during your visit. The inspected frontend does not show Google Analytics. Hosting, backend, or other services may process technical information such as IP address, browser, and request data; the operator should confirm which logs and third-party services are enabled.

The site loads the Google AdSense script. Google and its advertising partners may use cookies or similar technologies to provide, measure, and personalise advertising, depending on your settings and applicable requirements. Loading the script does not by itself confirm that an advertisement is currently being served. The inspected frontend does not provide a separate cookie-preference centre; you can use your browser settings and Google's advertising controls to manage available preferences.

• How Google uses information from sites or apps that use its services
• Google My Ad Center advertising settings
• Google Privacy Policy

Storage, retention, and security

Enquiry submissions are sent to the configured backend, and some workflows may send email notifications. The website code reviewed does not establish the backend's retention period, hosting location, access controls, or security measures. We therefore do not make a specific retention or encryption claim here. Contact us to ask about a particular enquiry or privacy request.

International transfers

If you request coordination with a healthcare provider in another country, information needed for that request may be sent across borders. The applicable recipients and transfer arrangements depend on the provider and service involved; ask us for details before sharing documents.

Your requests and children's privacy

You can contact us to ask about, correct, or request deletion of information you submitted. Any applicable rights depend on the laws governing your request and operational or legal recordkeeping requirements. The website is intended for people seeking healthcare information and assistance, not for children to submit personal information independently.

Policy updates

We may update this policy when website functionality or data practices change. The version published on this page applies to use of the website from its publication onward.