International patient services
Support for International Patients
A practical guide to exploring hospitals and specialists in India, preparing medical records and organizing care and travel decisions.
Medical recommendations come from the treating clinician after review of the relevant information.
Start with what you know
A clear question and relevant records can help begin a more useful conversation.
For patients and families
A starting point for exploring care across borders
This guide is for people outside India who are researching a consultation, diagnosis or treatment, as well as family members helping them compare options. You can begin with a confirmed diagnosis or with questions that still need clinical evaluation.
The treating hospital or clinician makes medical recommendations after reviewing the relevant information. Coordination support does not replace their clinical judgment or emergency services.
From first enquiry to a considered plan
Prepare for a more focused care conversation
A well-organized enquiry gives the care team context and helps identify what information may be needed next. Share only records you are comfortable providing through an appropriate, secure channel and ask how they will be handled.
- 01
Describe the health concern, diagnosis if known, and the question you want answered.
- 02
Gather relevant reports, imaging, pathology results, medication details and a concise medical history.
- 03
Explore doctors and hospitals whose stated specialties align with the clinical need.
- 04
Discuss the opinion, investigations, treatment options and uncertainties with the clinician.
- 05
Confirm written estimates and practical arrangements with the provider before booking travel.
Practical planning
Coordinate the visit around the care plan
Keep travel, hospital and accommodation decisions connected to the advice and timing provided by the care team.
Planning travel, hospital coordination and accommodation
Once a clinical team has advised whether an in-person visit is appropriate, discuss appointment sequencing, expected hospital visits and what could affect the length of stay. Consider accessibility, a companion's needs, local transport and accommodation near the care setting.
Visa rules and travel requirements depend on nationality and current government guidance. Check official sources and do not treat a hospital invitation or general information as a visa approval.
Confirm current entry and visa requirements through official sources
After treatment
Keep the next steps clear, even after you return home
Before leaving India, ask for a discharge summary, reports, medication instructions and a written follow-up plan. Agree which team to contact with questions and how records can be shared with your local clinician. Remote consultations or other follow-up arrangements must be confirmed with the treating provider.
Explore follow-up care planningTalk through your next question
You can begin with the information you have
A patient team can explain the next coordination step. Clinical recommendations remain with the treating provider.
Keep exploring